Notice of Nondiscrimination and Language Assistance

Wele Clinic is the registered assumed name of Omidvari Psychiatry P.C., a New York domestic professional service corporation. We comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex.

We do not exclude people from care, and we do not treat anyone differently, because of any of those characteristics.

That applies to every part of what we do: who we accept as a patient, which treatments we discuss with you, how we schedule your appointments, how we bill you, and how we speak with you and about you.

Free aids and services for people with disabilities

If a disability makes it harder to communicate with us, we provide help so that you can communicate effectively with us, at no cost to you. That includes:

• Qualified sign language interpreters.
• Written information in other formats — large print, audio, and accessible electronic formats.
• Other reasonable aids and services you tell us you need in order to take part in your own care.

Free language services for people whose primary language is not English

If English is not your primary language, or if you would simply be better understood in another language, we provide, free of charge:

• Qualified interpreters, in person or by telephone.
• Information written in other languages.

You never pay for any of this. It is not billed to you, and it is not billed to your health plan.

Ask us directly. You do not need a form, a diagnosis or a reason, and you do not need to arrange anything yourself.

By phone

Call (646) 874-9340 and tell whoever answers which language you speak, or what would make it easier to communicate with us.

In person

Ask at the front desk at 1123 Broadway, Suite 1117, New York, NY 10010.

When to ask

As early as you can — ideally when you book — so the right interpreter is arranged for your appointment. If you ask on the day, we will still arrange help.

What it costs

Nothing, in every case.

Office hours

Monday to Friday, 9:00 am to 8:00 pm Eastern Time

We do not ask your family, your friends or a child to interpret for you. If you would rather have someone you know interpret, tell us and we will record that choice — and a qualified interpreter stays available to you at any point, including partway through a visit.

If you believe that we have failed to provide these services, or have discriminated against you in any other way on the basis of race, color, national origin, age, disability or sex, please tell us. We would rather hear it and put it right.

By phone

Call (646) 874-9340 and say that you want to raise a civil rights concern.

In writing

Write to Omidvari Psychiatry P.C., 1123 Broadway, Suite 1117, New York, NY 10010, and mark the envelope for the attention of the Civil Rights Contact.

What to include

Your name and how to reach you, the date and what happened, the names of anyone involved if you know them, and what you would like us to do about it.

What we do next

We confirm that we have received your complaint, look into what happened, and give you our answer in writing. If you need help putting the complaint together, or need it taken down over the phone, say so and we will do that.

Raising a concern will never affect the care you receive here. We do not retaliate against anyone who makes a complaint or takes part in looking into one.

You do not have to come to us first. You can file a complaint with the federal government instead, or at the same time.

You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. It is free to file, and the Office for Civil Rights will help you complete the form if you need help.

Online

ocrportal.hhs.gov/ocr/portal/lobby.jsf

Complaint forms

hhs.gov/ocr/office/file/index.html

By phone

1-800-368-1019 (TDD 1-800-537-7697)

By mail

U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201

A complaint normally has to be filed within 180 days of the date the discrimination took place. The Office for Civil Rights can extend that period if you have a good reason for filing late.

Every line below says the same thing in a different language: if that is your language, interpreters and written information are available to you free of charge, and here is the number to call.

English

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call (646) 874-9340.

Español (Spanish)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (646) 874-9340.

中文 (Chinese)

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (646) 874-9340。

Русский (Russian)

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (646) 874-9340.

ייִדיש (Yiddish)

אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט (646) 874-9340

বাংলা (Bengali)

লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন (646) 874-9340।

한국어 (Korean)

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (646) 874-9340 번으로 전화해 주십시오.

Kreyòl Ayisyen (Haitian Creole)

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (646) 874-9340

Italiano (Italian)

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (646) 874-9340

العربية (Arabic)

ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (646) 874-9340

Polski (Polish)

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer (646) 874-9340

Français (French)

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (646) 874-9340

اردو (Urdu)

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں۔ کال کریں (646) 874-9340

Shqip (Albanian)

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në (646) 874-9340

Tagalog (Tagalog)

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (646) 874-9340

Ελληνικά (Greek)

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε (646) 874-9340

These are the sample taglines published by the U.S. Department of Health and Human Services, Office for Civil Rights, reproduced as published rather than translated by us. They cover the languages most commonly spoken by people with limited English proficiency in New York State.

If your language is not on the list, call (646) 874-9340 anyway. We arrange interpreters in other languages as well, at no cost to you.

In print — posted in the office and included with the paperwork we give you — this block is set in a sans-serif face no smaller than 20 point, as 45 CFR 92.11(b) requires. On this page you can enlarge it with your browser, and we will send you a large-print copy on request.

You can have this notice in whichever form works for you, at no cost:

• In large print.
• Electronically, in a format that works with a screen reader.
• Read aloud to you, over the phone or in person.
• Through a qualified interpreter, in your language.

The same notice is posted in our office at 1123 Broadway, Suite 1117, New York, NY 10010, and a copy is given to you with your intake paperwork.

To ask for another format, call (646) 874-9340, tell us which format you want and where to send it. If this website itself is the barrier, our Accessibility Statement explains what else we can do and how to report the problem.

If anything here is unclear, or you want to know what help is available before you book, call us and ask. You do not have to be a patient to ask.

Practice

Omidvari Psychiatry P.C.

Address

1123 Broadway, Suite 1117, New York, NY 10010

Phone

(646) 874-9340

Office hours

Monday to Friday, 9:00 am to 8:00 pm Eastern Time

You can also reach us through our contact page. Please do not send clinical details or anything you would want kept private through a web form or by email — call us instead, and we will take it over the phone.